What joya70 Records and Why
Two things shape this policy: what we genuinely need to run your account, and what the law where you live lets us hold. We collect the basics — name, mobile number, date of birth and the wallet number you use for bKash, Nagad or Rocket transfers
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— because your account wallet cannot be verified without them. We also keep device and login records, which is how an unfamiliar phone gets flagged before it reaches your balance, plus a short log of what you open in the lobby, from a live table to
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a cricket market, so sessions stay stable. We do not sell your details, and your wallet number goes no further than the payment handling that actually moves your money. When a regulator, a court order or a payment partner legally needs a record, we hand over
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only the part asked for and keep a record of the request itself. What applies to you depends on where you live. Some parts of this policy — how long we hold a record, which checks run at withdrawal, whether we can serve you — shift
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with local law and eligible regions, and where a local rule conflicts with wording here, the local rule wins. You can ask what we hold on you at any time. Requests land with the same desk that verifies wallets, so the reply comes with context instead
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of a template. Straightforward asks — a correction, a marketing opt-out, deletion after an account closes — we action; where a record must legally stay, we say plainly why and for how long.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.